Terms & Conditions – Kamakhya Mobile Store

Welcome to Kamakhya Mobile Store. By accessing and using our website (www.kamakhyamobilestore.in) or purchasing our products and services, you agree to abide by the following Terms & Conditions. Please read them carefully.

1. General Terms
1.1 These Terms & Conditions govern the use of our website, mobile store, and services, including purchasing, repair, exchange, and financing options.
1.2 By using our services, you confirm that you are at least 18 years old or have legal consent from a guardian.
1.3 Kamakhya Mobile Store reserves the right to modify these Terms & Conditions at any time without prior notice.

2. Sales & Purchases
2.1 All purchases made through Kamakhya Mobile Store are subject to product availability.
2.2 Prices are subject to change at any time without prior notice.
2.3 Once an order is placed, cancellation is only possible before shipment. After shipment, standard return policies apply.

3. Mobile Exchange Policy
3.1 Customers opting for exchange must provide the original bill and box of the device.
3.2 Exchange value depends on the device condition, market value, and verification process conducted by our team.
3.3 Kamakhya Mobile Store reserves the right to reject any exchange if the device does not meet our criteria.

4. Mobile Repair Services
4.1 We provide both warranty and non-warranty repair services. Customers can choose:
– Standard Repair: Lower cost but no warranty.
– Warranty Repair: Higher cost with a limited warranty on the repaired part.
4.2 Repairs include but are not limited to: display replacement, battery issues, charging port repair, camera repair, speaker repair, green line issues on iPhones, and even reviving dead phones.
4.3 Repair costs and timeframes vary depending on the damage and availability of parts.

5. Home Pickup & Delivery
5.1 We offer home pickup and delivery services for repairs and exchanges in selected locations.
5.2 Service availability and charges depend on the pickup/delivery location.

6. Refund & Return Policy
6.1 Refunds and returns are accepted only under the following conditions:
– The product is defective or damaged upon delivery.
– The request is made within the specified return period.
6.2 Refunds will be processed after verifying the returned item.
6.3 No refunds or exchanges for physical damages caused by the customer.

7. Warranty Policy
7.1 Warranty is provided only on selected products and repairs, as specified at the time of purchase.
7.2 Warranty does not cover physical damage, liquid damage, unauthorized repairs, or software issues.
7.3 Claiming warranty requires the original bill.

8. Privacy & Data Security
8.1 We collect and process customer data as per our Privacy Policy to enhance user experience.
8.2 We do not share personal data with third parties without consent, except as required by law.

9. Liability Limitations
9.1 Kamakhya Mobile Store is not responsible for loss of data during repairs. Customers are advised to back up their data before submitting devices for repair.
9.2 We are not liable for third-party services (e.g., financing partners).
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By using Kamakhya Mobile Store’s services, you agree to these Terms & Conditions. For any queries, please contact us at ___(email ta hoibo) or visit our store.

Thank you for choosing Kamakhya Mobile Store